When people first arrive at a business, the reception area is where they will first arrive, and this will give them their first impression of the place. This area is so important to a business, and as well as having a friendly receptionist to greet them, and a visitor management system like this www.ofec.co.uk/visitor-management-system-uk in place to sign your visitors in, what are the things that you should have in the reception area so that the impression that you are giving to your visitors is a good one?
Comfortable Seating – When visitors arrive, they will often have to wait for their appointment in the reception area. They may have had a long journey to get to you, so making sure that they have somewhere that is comfortable to sit is essential. Comfortable chairs and sofas come in a variety of shapes and sizes, so consider what space you have available as well as the amount of visitors that you expect to have at one time so nobody is left standing!
Refreshments – Providing refreshments helps people to relax and be more comfortable whilst they wait. You might provide facilities that they can help themselves too, such as a water dispenser and a hot drinks machine, or you might want to have the receptionist ask them and then bring them out to them.
Décor – The décor that you choose for your reception should not only be designed to make people feel comfortable but also is an opportunity to display your branding. Using signage, as well as using your brand colours is a great marketing opportunity and gives your business a more professional look.